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If your date changes at midday, then your watch is simply set twelve hours out. To correct this, simply set the time twelve hours forward and the date should change at the correct time.

To wind your watch first take it off your wrist. Start winding the crown clockwise. If your watch has a screw-down crown you’ll need to unscrew it first. 

To fully wind the watch you’ll need to turn the crown between 20 and 40 times depending on the movement. 

Once a manual watch is fully wound you won’t be able to turn the crown any further. When this happens immediately stop trying to wind the crown as you risk breaking the movement. 

If your watch is an automatic, you will still be able to turn the crown after it is fully wound, but you should refrain from doing so. The winding rotor of an automatic watch will also keep the movement wound for as long as you are wearing it.

Your watch is now good to go, and assuming that you don’t need to set the time, you can put the watch back on your wrist. 

To set the time on your watch simply pull the crown fully out and turn it to move the hands. If your watch has a date function ensure you set the time to the correct period of either AM or PM.

The most common way to set the date on a watch is to pull the crown out to the first position. This is not the same as the second position, where the crown is fully out and operates the hands. In the first position, turn the crown clockwise to advance the date.

If your watch is running very fast, then it most probably will have become magnetised. A watch commonly becomes magnetised through spending too long next to objects that emit strong magnetic fields, such as electrical devices. The most common are laptops, smartphones, domestic appliances and HiFi or mobile speakers. You can read our article on how to demagnetize your watch here.

Farer watch cases differ in size depending on the model. All watch case sizes are in the specification section on every watch product page.

Farer watches have several different levels of water resistance. You can find the relevant water resistance of a model on the product page of the website, in the manual, or on the watch’s case back. Below are the various levels of water resistance used on our watches, and the activities they are suitable for.

• 50m - Suitable for splashes and light swimming on the surface. Not suitable for jumping or diving.

• 100m - Suitable for swimming and snorkelling. Not suitable for jumping or diving.

• 200m/300m - Suitable for swimming, snorkelling, jumping and diving.

With all our watches, please check that the crown is correctly pushed in or screwed down before exposing your watch to water. We also strongly advise you against showering with your watch. This is because the heat of the water and the chemicals in soaps can damage the gaskets that keep a watch water-resistant. It is also advisable to rinse a watch in cold fresh water after using it in salt water, as the salt can start to corrode the metal. Lastly, do not operate a chronograph underwater. Doing so can allow water to enter the watch.

Gently wipe off the front and back of the watch case using a clean and slightly damp cloth. You can also use a clean, slightly damp toothbrush to remove more stubborn dirt. Dry and polish your watch with the Farer superfine microfibre cloth. Do not use chemicals to clean your watch.

The signature Farer bronze cap inset into the crown will patinate as it is exposed to the elements. It may also over time develop a soft green tone depending on the acidity of the wearer’s skin. If you wish to return the bronze to its original condition, use a pinhead-size blob of metal polish and a fine polishing cloth to gently remove any tarnish. We recommend Peek metal polish.

All of our straps are fitted with quick-release spring bars, which allows you to easily change the look of your watch in seconds without the use of a tool.

All our straps fit men's and women's wrist sizes 16cm-23cm. We also offer short and extra-large watch strap sizes.

Clean straps regularly with specially formulated leather care balm. Do not submerge them in water.

Gently wipe the bracelet using a clean and slightly damp cloth. You can also use a clean, slightly damp toothbrush to remove more stubborn dirt. Dry and polish your watch with the Farer superfine microfibre cloth. Do not use chemicals to clean your metal bracelet.

Pre-order means that a watch is available to order but not currently in stock. This is either because we’re waiting for its first delivery or it is temporarily out of stock. The pre-order date shown next to the product is the date we will be ready to ship globally.

At Farer we never offer any discounts or promotions on our watches. This is because we believe in offering you the best possible price from the outset.

We offer a 60-month / 5-year movement guarantee on all Farer watch movements.

The guarantee of your Farer watch does not cover the following:

1. Loss or theft of the watch.
2. Damage caused by accident (e.g. blows, shocks, knocks, drops, crushing, etc.) or acts of God. 
3. Damage caused by deliberate mistreatment or improper use. (e.g. overwinding)
4. Damage resulting from any modifications, repairs, or tampering with the watch by any party other than Farer or its approved repair partners. 
5. Cosmetic damage (e.g. scratches, dents, corrosion and general wear and tear arising from everyday use.)
6. Water damage caused by user error, rather than mechanical failure.
7. Faults that occur from adjusting the date wheel between 8 pm and 2 am.
8. Routine maintenance and cleaning. 
9. Magnetisation of the watch movement.
10. This warranty excludes the watch case, glass, crown, straps, and any damage caused by excessive use or under conditions exceeding water resistance limitations.

No.

No, not if it is engraved by Farer when purchasing the watch.

The guarantee starts on the date that we dispatch the watch.

Yes, as long as the new owner can provide proof of ownership, such as the original purchase documents and warranty card.

Farer offers free worldwide shipping on all watches.

We will email you to notify you your order has been dispatched.

A tracking code (where applicable) will be sent in your dispatch email.

All our Farer watches ship globally with hand-crafted blue presentation boxes, perfectly finished to hold your watch and all paperwork, and secured in an outer cardboard shipping box.

You can exchange your order within 30 days of the shipment date. All items need to be returned unworn, in their original packaging and with a completed returns form. Click here to download a returns form. PLEASE NOTE: ENGRAVED WATCHES CANNOT BE EXCHANGED SINCE THEY HAVE NO RESALE VALUE.

Click here to download a returns form. Return your order for FREE within 30 days of the shipment date. We cannot accept returns beyond this time frame and will return them to you. You can read our full returns policy on our returns page here. PLEASE NOTE: ENGRAVED WATCHES CANNOT BE RETURNED SINCE THEY HAVE NO RESALE VALUE.

If you are over 18, you can spread the cost of any purchase over $450 (interest-free) across 12 months via Klarna. At checkout, select Klarna as your payment option and you’ll be presented with a payment plan. Enter a few personal details to get an instant answer from Klarna and your order will then be placed. You can read more about Klarna on our Finance page.

Your payment will be taken at the checkout.

All major payment cards, PayPal, Apple Pay, Google Pay and Amazon Pay. All transactions are secure and encrypted.

Many of our watches can be engraved on the back case for free. View the individual watch pages to see if they can be engraved. Engraving will add an additional 1-2 working days to delivery times.

At this time it is not something that we can offer.

We invite you to visit either our office near Ascot, Berkshire, UK. Please click here to book a time.

No. All our watches are sold direct from the Farer store on FARER.COM

All component parts are manufactured from the best materials. However, some parts are subject to natural wear. This is why we recommend that you have a maintenance service carried out on your watch every 4 years. Contact Farer for any servicing and maintenance requirements through the Servicing & Repair contact form. Alternatively, you can use a reputable watch technician who has experience with ETA or Sellita movements. However, servicing and repair by a third party will invalidate your warranty.

Contact Farer through the Servicing & Repairs contact form for any repair requirements.